Privacy Policy
Last updated: May 2026
At AiSabaq, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform.
1. Information We Collect
We collect information to provide and improve our services. This includes:
- Account Information: Name, email, phone number, and school details when you register.
- Usage Data: Questions asked, features used, and interactions with our AI systems.
- Device Information: Browser type, device type, and IP address for service optimization.
- Content: Text, images, or voice notes you share with our AI for educational assistance.
2. How We Use Your Information
We use your information to:
- Provide personalized educational content and responses
- Generate exam papers, quizzes, and worksheets tailored to your curriculum
- Improve our AI models and service quality
- Communicate important updates and respond to support requests
- Ensure platform security and prevent abuse
3. Data Storage & Security
We implement industry-standard security measures to protect your data. All information is stored on secure servers with encryption in transit and at rest. We regularly review our security practices to maintain data integrity.
4. Data Sharing
We do not sell your personal information. We may share data only in the following circumstances:
- With service providers who assist in operating our platform (under strict confidentiality)
- When required by law or to protect our legal rights
- With your explicit consent
5. Children's Privacy
AiSabaq is designed for educational use by students of all ages. We take special care with data belonging to users under 18. Parents and guardians are encouraged to supervise their children's use of the platform.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
7. WhatsApp Integration
When you interact with AiSabaq via WhatsApp, your messages are processed through our secure AI infrastructure. We comply with Meta's platform policies and do not share WhatsApp data with unauthorized third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or platform announcements.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to [email protected].